What to Do If You Get in an Accident

Here at our auto body repair shop locations, we're always ready to help get your vehicle back in shape after a collision. But before you can make that step and schedule repairs, it's important to know what to do after an accident. Following the proper steps can help to ensure your safety and make the process of dealing with the aftermath of a collision go a bit more smoothly.

Here are some tips to follow so you know what you should do in case of an accident:

What to Do Immediately After a Collision:

Make Sure No One is Hurt

The most important thing to do after a collision is to make sure that you and everyone else in the car is okay. Check yourself and your passengers for any injuries. If you find that someone needs emergency help, call 911 immediately. The car can wait!

Share Information

If your collision involves another vehicle, you'll need to exchange information with the other driver. Give the other driver your name, phone number, and address so they can get in touch with you and share your insurance information. You should also make note of the other vehicle's license number, make, and model for future reference.

Alert Law Enforcement and File a Report

With the information exchange done, the next step is to contact local law enforcement and call them to the scene. From there, you will be able to file a report with police. Ask the officer to a copy of the report or ask for a report number so you can reference it later.

Take Plenty of Photos

If you have a camera or camera phone handy, take a moment to take pictures so you can document the accident. Make sure to photograph all vehicles involved in the collision, snag license plate numbers, and get the best shots you can of all visible damage. This can be useful later when you make your claim.

Get in Touch with Your Insurer

Give your insurance company a call as soon as you can to let them know about the accident and report any damages. After that, the path towards getting your car fixed begins.

The Road to Repair:

After you've dealt with the immediate after-collision steps listed above, you can start moving towards getting your vehicle repaired. That's where our team comes in! Here's what you need to do next:

Schedule an Inspection

The first step to recovery for your vehicle begins with an inspection at your insurance company's request to get a cost estimate for repairs. Our team can perform a comprehensive damage diagnosis, give you an accurate estimate, and get in touch with your insurance company.

Get in Touch with a Claims Adjuster

A claims adjuster's job is to go over all the information pertaining to the accident (police reports, damage, witness statements, etc.) and figure out cost estimates.

Get Your Vehicle Repaired

Once your insurance claim has been filed and your coverage has been successfully determined, it's time to restore your car to its former glory. Our manufacturer- and ASE-certified technicians will whip your vehicle back into shape using up-to-date equipment including a computerized color matching system that allows us to fix up your ride using the exact same paint color that it was originally and Chief EZ Liner frame machines! Not only that, but all our repairs at Suburban Collision Centers are backed by a lifetime warranty.

Getting your vehicle repaired doesn't have to be a pain. Let us take the stress out of dealing with your insurance company and get your car the care it needs to get back to its old self. Feel free to call us if you have any questions!


Make an Inquiry


  • Monday 7:00 AM-6:00 PM
  • Tuesday 7:00 AM-6:00 PM
  • Wednesday 7:00 AM-6:00 PM
  • Thursday 7:00 AM-6:00 PM
  • Friday 7:00 AM-6:00 PM
  • Saturday Closed
  • Sunday Closed