Getting into a car accident can be a frightening and overwhelming experience. Knowing what to do, in the moment, can be difficult and confusing, especially if you've never experienced it before. Having a preview of the post-accident process and the things you need to do can help prevent you from panicking and making mistakes in a vulnerable and stressful moment.
The team at Suburban Collision Centers works with drivers post-accident all the time. We're happy to provide advice for drivers to make sure they're taken care of before they see us, too!
The Accident Just Happened – What Should I do Right Now?
Remain Calm and Check for Injuries
Your first priority after any accident is the health and safety of those involved. Take a moment to collect yourself, then check yourself and your passengers for any injuries. If anyone is hurt, call 911 right away to request medical assistance. Even if injuries seem minor, it's best to get them checked out by a medical professional to be safe.
Call the Police to Report the Accident
If there are no serious injuries requiring an ambulance, you should still call emergency services to report the accident to law enforcement. After police arrive on the scene, they'll collect information from all parties involved, inspect the damage, and create an official accident report. This report is essential for insurance claims.
Exchange Information with Other Drivers
This isn't optional! Michigan law requires drivers to exchange contact and insurance information following any automotive accident. Collect the following from all other drivers involved:
- Name and contact information
- Driver's license number
- License plate number
- Insurance company and policy number
While it can be obviously be difficult during an emotional moment, especially if you're not at fault, it's important to remain courteous and avoid arguing about who was responsible. Stick to the facts of what occurred and let the authorities handle the rest.
Take time to Document the Scene
Assuming it's safe to do so, take a few moments to photograph the damage to all vehicles as well as the surrounding area. Take pictures of things like skid marks, road conditions, traffic signals, and any other details that help explain what happened. This visual evidence can be very useful for insurance claims. You may also want to take notes about the sequence of events while it is fresh in your mind.
Make Sure to Contact Your Insurance Company
Once the accident is resolved and you've done all the previous steps, your next essential move is contacting your insurance agent or company's claims department as soon as possible to report the accident. They will open a claim, walk you through the needed information, and explain the next steps in their process. Having the police report, photos, and other driver's information on hand will help this go smoothly. Your insurance company can also advise you on getting your vehicle repaired.
Schedule Your Collision Repair Service with Suburban Collision Centers
Even if damage seems minor, it's best to have your car checked out by a reputable repair center. Bring your car to one of Suburban Collision Centers' nine convenient locations. Our expert technicians will restore your car to pre-accident condition using the latest technology and techniques.
Whatever your post-collision needs look like, the experts at Suburban Collision Centers can help. We offer a variety of repair services and would be delighted to answer any questions you have about our abilities and the process. With the right knowledge and support, you'll get through this challenging time and get back on the road. Don't hesitate to contact our team today.